© 2022 NGS Crypto
NGS Crypto PTY LTD (ACN 624 825 065)
NGS Group Limited (HK Company No 1963940)
NGS Digital Pty Ltd (ACN 630 115 543)
via the website located at www.ngscrypto.com
Our website address is: https://ngscrypto.com
The kind of personal information that we collect from you will depend on how you use the website. The personal information which we collect and hold about you may include:
Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. If you would like to obtain such access, please contact us as set out below.
You can contact us to notify of a complaint you have concerning the manner in which we maintain the privacy of your personal information. If you have a complaint, please contact us using the details set out below at the foot of this policy.
All complaints will be considered by our privacy officer and we may seek further information from you in order to clarify your concerns. If we agree that your complaint is well founded, we will, in consultation with you, take appropriate steps to rectify the problem. If you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.
Given the international nature of our business, your personal information may be transferred overseas or stored overseas for a variety of reasons. It is not possible to identify each and every country to which your personal information may be sent, however, if personal information is transferred to a country outside Australia, then those countries will likely be limited to Hong Kong (China), Indonesia and South Africa.
If your personal information is sent to a recipient in a country with data protection laws which are at least substantially similar to the Australian Privacy Principles, and where there are mechanisms available to you to enforce protection of your personal information under that overseas law, we will not be liable for a breach of the Australian Privacy Principles if your personal information is mishandled in that jurisdiction. If your personal information is transferred to a jurisdiction which does not have data protection laws as comprehensive as Australia’s, we will take reasonable steps to secure a contractual commitment from the recipient to handle your information in accordance with the Australian Privacy Principles.
In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. Where this is the case in relation to personal information collected from you, there may be additional rights and remedies available to you under the GDPR if your personal information is handled in a manner inconsistent with that law.
If you have any queries, or if you seek access to your personal information, or if you have a complaint about our privacy practices, you can contact using the details below.
As a technology driven organisation, we prefer to communicate with you by email. This will ensure that you will be promptly put in touch with the right person, in the right location to assist you. However, if you would like to write us a traditional letter or call us, you are also welcome to do so.
The Compliance Officer
NGS CRYPTO PTY LTD
17/2 Elkhorn Avenue
Surfers Paradise, QLD (4217)
Telephone: 1300 001 647
Email: support @ ngscrypto.com.au
The Compliance Officer
NGS GROUP LIMITED
12/F Henley Building 5 Queen’s Road Central
Central Hong Kong
Telephone: +852 5808 3877